Patient’s Bill of Rights
The Chief Executive Officer has adopted a clear Patient & Family Bill of Rights & Responsibilities. This Bill of Rights includes but is not limited to:
- Privacy for all examinations, procedures & treatment.
- Identification and respect of Patient Values and beliefs.
- Confidentiality of Patient Information.
- Safety of the patients and visitors.
- Received consent from patients prior to treatment.
Patient Rights
- A patient has the right to respectful care given by competent workers.
- A patient has the right to know the names and the jobs of his or her caregivers.
- A patient has the right to privacy concerning his or her medical condition. A patient’s care and treatment will be discussed only with those who need to know.
- A patient has the right to have his or her medical records treated as confidential and read only by people with a need to know.
- Patient information about a patient will be released only with permission from the patient or as required by law.
- A patient has the right to know what facility rules and regulations apply to his or her conduct as a patient.
- A patient has the right to have emergency procedures done without unnecessary delay this includes aggression towards him/herself or others.
- A patient has the right to good quality care and high professional standards that are continually maintained and reviewed.
- A patient has the right to receive information from his or her doctor to make informed decisions about his or her care.
- A patient will be given information about his/her diagnosis, prognosis, and different treatment choices.
- A patient will be given this information in terms that the patient can understand. This may not be possible in an emergency.
- A patient has the right to a copy of his or her bills. A patient also has the right to have the bill explained
- A patient has the right to help in planning for his or her discharge so that he or she will know about continuing healthcare needs after discharge and how to meet them.
- A patient has the right to be free from the use of seclusion and restraint unless medically authorized by the physician. Restraints and seclusion will be used only as a last resort and in the least restrictive manner possible to protect the patient or others from harm and will be removed or ended at the earliest possible time.
Patient Responsibilities
- Patients are responsible for providing correct and complete information about their health and past medical history.
- Patients are responsible for reporting changes in their general health condition, symptoms, or allergies to the responsible caregiver.
- Patients are responsible for following the recommended treatment plan they have agreed to, including instruction from nurses and other health personnel.
- Patients are responsible for keeping appointments.
- Patients are responsible for treating others with respect.
- Patients are responsible for following facility rules regarding smoking, noise, and use of electrical equipment.
- Patients are responsible for what happens if they refuse the planned treatment.
- Patients are responsible for paying for their care.
- Patients are responsible for respecting the property and rights of others.
- Patients are responsible for assisting in the control of noise and the number of visitors in their rooms.